Crystal Schultz is a director in KSM’s State & Local Tax Group. Crystal has more than 24 years of experience in state and local tax, specializing in sales and use tax. With a strong focus on controversy and consulting, Crystal works closely with the firm’s multistate clients to help identify accurate and efficient solutions to mitigate their overall sales and use tax risk and liability. She is experienced in guiding clients with activity in multiple states through nexus considerations, taxability concerns, voluntary disclosures, and refund opportunities.
Prior to joining KSM, Crystal served as a senior manager on the state and local tax team at a regional business advisory, accounting, and technology firm. In that role, she was responsible for analyzing, researching, and responding to client inquiries nationwide, with a primary focus on sales and use taxes across all state and local tax types. Additionally, due to her previous experience as a state revenue auditor, Crystal has the unique ability to manage state audits by utilizing effective audit defense strategies across various industry types.
I love the Optimist Creed, especially the lines: “To be just as enthusiastic about the success of others as you are about your own” and “To wear a cheerful countenance at all times and give every living creature you meet a smile.” It’s a powerful reminder to focus on positivity daily!
Crystal received a Bachelor of Arts degree in accounting and business administration from Lakeland University. She has earned the Certified Member of the Institute designation with an emphasis in sales and use tax from the Institute for Professionals in Taxation® (IPT). Crystal has completed the basic and intermediate tiers of the Unclaimed Property Professionals Organization’s (UPPO) Unclaimed Property Certificate Program.
Crystal is a member of IPT, where she serves as a volunteer instructor for the Sales Tax School I program as well as a speaker for the institute’s annual symposium. She is also a member of Optimist International and previously served as president and treasurer for the organization.
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